ABSTRACT: The goal of this BoF is to provide an opportunity for user support staff from HPC centers (NSF, DOE, DOD, NASA, university, and others from USA and around the world) to share ideas and discuss common problems and concerns. Members should expect to share, discuss and compare Best Practices in order to further the goals of HPC centers.
This BoF provides an open forum for user assistance personnel to discuss topics of interest. Topics include but are not limited to: ticket procedures, queue policies, organization and structure of support options, and any pressing topic. This BOF is an ongoing meeting of the HPC Centers working group and all interested parties are encouraged to attend.
Session Leader Details:
Robert Whitten (Primary Session Leader) - Oak Ridge National Laboratory